Service and Parts Frequently Asked Questions

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Service & Parts FAQ

Buying a car is only the first step. After a while, you'll need to perform some sort of routine maintenance on your new car. You may also want to purchase some accessories to make your new Chester Springs family vehicle a little more personalized. Whatever your goal, you're bound to have some questions about our Service & Parts department. We're here to help.

When Should I Change My Tires?

Although getting new tires every so often is an important part of owning a car in King of Prussia, it can be easy to let that responsibility slip. Remember to examine your tires every so often. Here's a quick guide on how to determine if you need to purchase new tires for your vehicle.

  1. Examine your tire. If you notice any foreign objects puncturing the tire - such as nails, screws, pieces of glass, etc. - then you should get that tire replaced. This is especially imperative if you notice that the puncture is on one of the tread grooves.
  2. If there are no foreign objects, it's time to check how much the tire has worn down. To do this, grab a penny.
  3. Turn your penny so that Lincoln's head is pointing down at the ground.
  4. Insert the penny into numerous spots along the tire's tread grooves.
  5. Take note of how much of the penny is visible inside the tread grooves. If you can see any part of Lincoln's head, including his hair, then your tires are too worn and you should get your tires changed.

If your tires are bald, it is very important that they are replaced. If they are not, then you could lose traction while driving in hazardous conditions, such as rain, snow, and ice.

When Should I Get an Oil Change?

In general, most people believe that you should get an oil change every three months or 3,000 miles. However, many modern cars can last up to 7,500 miles or greater before getting an oil change. To know definitively if you need an oil change, take note of the following warning signs while you're driving around West Chester:

  • Removing the dipstick to find dark and/or dirty oil.
  • Oil change or check engine light comes on.
  • Engine noises become louder or a knocking sound becomes apparent.
  • Smoke coming from the exhaust pipe.
  • The odor of oil becomes present inside the vehicle.

Scheduling an oil change may seem like a simple, non-essential task, but it's one of the most important factors contributing to the longevity of your car.

How Do I Order Accessories?

At Lexus of Chester Springs, ordering accessories is simple! Shop for the perfect addition to your new Lexus with our line of authentic Lexus parts. Not only that, but your expert technicians will install these authentic parts based on your car's specifications so that you can get back to driving on those Chesterbrook roads.

To order your accessories via our website, click on the "Service & Parts" tab at the top. Then, click on the "Accessories" button. From there, you can click on the "Order Accessories" button to the right. If you prefer to order by phone, call our dedicated Parts Department number, which is: 888-231-5943.

How Do I Schedule Maintenance for a Luxury Car?

If you need to schedule repairs for your Valley Forge family's luxury car, you're in luck! The maintenance staff at Lexus of Chester Springs is specially trained to perform repairs and routine maintenance on luxury cars.

To schedule luxury car repairs on our website, click on the "Service & Parts" tab at the top. From there, click on the "Schedule Service" button. After, that you can complete the form on that page. To schedule luxury car service over the phone, you can call the dedicated Service Department phone number, which is: 888-230-4628.

Come See Us

No matter what your service or parts request, we're here to help. Schedule your service with us today to receive our excellent service. We hope to see you driving on the streets of Downingtown very soon!

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